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Reach us: +60 (3) 8023 3299 | waki.eshop@mwig.com
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How To Order?

Shopping at www.Waki.com.my is simple, fun and secure. 8 simple steps as below:

Step 1 >>> Shopping

a. Select the Item.

b. Select the Size/Color/Pattern.

c. Enter the Quantity.

Step 2 >>> Put Into Cart

a. Click the "Put into cart" button.

b. Sign in to your Account, click Login (on the top). 

c. If you had not registered with us, you can complete it in less than 1 minute by click the Register (on the top).

Step 3 >>> Check Out

a. After complete your shopping, just click the My Cart (on the top) to view your shopping cart and proceed to check out.

b. Review or Edit your order item list, if no, just move on.

Step 4 >>> Details

a. Review your order item list.

b. Fill in and completed your Billing Address.

c. Fill in the Shipping Address.

d. Select your Shipping Method.

e. Key in your Memo, if any.

f. Key in the Credit / Gift Coupon Code if you have any, if no, just move on.

g. Select your Payment Method, either "Paypal" or "Bank-In / ATM Transfer".

h. Click "Place Your Order" button.

Step 5 >>> Summary

If you select "PayPal" method,
a.  Review your order total amount with shipping charges if is not malaysia whereas 6% GST is applied if is Malaysia.

b. Click "Buy Now" to move on to payment page - PayPal Gateway

 

If you select "Bank-In/ATM Transfer" method,

a. Review your Order Receipt.

b. 5 minutes later, your will receive an Order Receipt email from our order system.

c. Find our bank account details at the bottom of order / email and proceed with payment within 48 hours, otherwise your order will be cancelled. 

Please notify us once you have paid. You can notify us via:

1. (Faster & Easier) www.Waki.com.my -> Login -> Order History -> Update Payment

OR 

2. Email your payment receipt to waki.eshop@mwig.com, write together with your Name, Order Number and Total Amount.

Step 6 >>> Payment

If you select "Paypal" method,

a. Under payment methods, select pay with my paypal account if you have one. Adverse, choose pay with my credit or debit card if you do not have any.

If you select "Bank-In/ATM Transfer" method,

a. Proceed with payment within 24 hours, otherwise your order will be cancelled. 

Please notify us once you have paid. You can notify us via:

1. (Faster & Easier) Waki.com.my -> Login -> Order History -> Update Payment

OR 

2. Email your payment receipt to waki.eshop@mwig.com, write together with your Name, Order Number and Total Amount.

* Note: No stock can be reserved until successful payment is received.

Step 7: Receive Email

If you select "PayPal" method,

a. 5 minutes later, your will receive an Order Receipt & Payment Successful email from our order system after successful payment made.

If you select "Bank-In/ATM Transfer" method,

a. After you notify us your payment paid either via system or email, we will take several times to confirm payment with account department. We shall reply your email once payment confirmed.

Step 8: Track Order Status

a. Check your Order Status and Shipment Delivery Tracking Number at Order History (on the top).

b. If your order made on weekend, please check your Order Status and Delivery Tracking Number within 1-2 working days.

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